Privacy Policy
Last updated: January 2026
PlayNice ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website playnice.london (the "Site") and our booking services.
1. Information We Collect
We collect information that you provide directly to us when you use our services, including when you:
- Request a table booking or join a guestlist
- Contact us via email or our contact forms
- Subscribe to our newsletter
This information may include your name, email address, phone number, date of birth, gender, and booking preferences.
2. How We Use Your Information
We use the information we collect to:
- Process and facilitate your booking requests with our partner clubs
- Communicate with you about your bookings, including confirmations and updates
- Respond to your comments, questions, and requests
- Send you marketing communications (if you have opted in)
- Improve and optimize our Site and services
3. Sharing of Information
Partner Clubs: When you request a booking or guestlist entry, we must share your relevant personal information (Name, Contact Details, Party Size) with the specific venue to fulfill your request. These venues have their own privacy policies.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("Right to be Forgotten")
- Withdraw consent for marketing communications
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
info@playnice.london